Account & Data Deletion
We respect your privacy and your right to control your personal data. If you wish to delete your Manaja account and all associated data, you can do so directly from the App.
How to Request Account Deletion
- Send an email to [email protected] from the email address associated with your Manaja account.
- Use the subject line: "Account Deletion Request".
- Include your full name and registered email address in the body of the email.
- Our team will process your request and confirm deletion within 5 business days.
What Data Will Be Deleted
When you delete your account, the following data will be permanently removed:
- Your user profile (name, email, phone number, photo).
- Properties, units, and associated configurations you created.
- Tenancy records and lease agreements.
- Financial transaction records and payment history.
- Maintenance requests and communications.
- Announcements you have sent or received.
- Uploaded documents, images, and files.
- Notification preferences and push notification tokens.
This action is permanent and irreversible. Once your account is deleted, we cannot recover your data. Please make sure to export or save any information you need before proceeding.
Important Notes
- If you are a landlord with active tenancies, your tenants will lose access to the associated property and tenancy information.
- If you are a tenant with an active lease, your landlord will be notified that your account has been removed.
- Some anonymized or aggregated data may be retained for analytics purposes and cannot be linked back to you.
- Data required by law for regulatory or tax compliance may be retained for the legally mandated period.
Need Help?
If you encounter any issues with the deletion process or have questions about your data, please contact us at:
Email: [email protected]